Shipping And Return Policy
All orders are processed within 1-2 days. Standard Shipping within the US arrives within 2-4 days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Standard Shipping in the US is available for orders with delivery addresses within the continental US, Hawaii, and Alaska.
REFUND AND RETURN POLICY
We stand behind the quality of our products and want to make sure our customers are completely satisfied. Should you be less than satisfied with our products, please email us at contact@earths-wisdom.com within 90 days of purchase and we will work with you to make things right. Because we offer money back guarantee we will issue you a refund unless we can find a different solution.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 60 days after delivery
- Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us HERE.
- Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please reach out to us directly:
- Shipping
To return your product, you should mail it to:
Earth's Wisdom
ATTN: Returns
24930 Washington Ave #571
Murrieta, CA 92562
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
