Frequently Asked Questions
- Product Questions
- Order Questions
- Company Questions
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Where are your products made at?
+All of our products are formulated and manufactured under strict guidelines here in the United States at cGMP, NSF certified, and FDA-approved facilities.
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When should I expect to see results from your products?
+The degree of effectiveness and speed of Earth's Wisdom products, which are vastly focused around natural ingredients, will vary from person to person. The single most important factor in maximizing results revolves around consistency. Following the suggested use instructions along with consistency will enable your body to get the most out of each of our products. We understand that although most of our customers are completely satisfied with our products, there might be some customers whose results are less than satisfactory. Please rest assured that if this is the case with you, we have got you covered through our Money-Back Guarantee!
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Does your Probiotic contains Prebiotic?
+Yes. Our Probiotic formula does contain Prebiotic.
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What is DRcaps® and why is it used in your Probiotic formula?
+Our Probiotic formula is encapsulated with the use of an innovative technology called DRcaps®. This type of encapsulation can help protect its contents from stomach acid while avoiding adding ingredients to the formula to help the bacteria reach the gut. Another interesting feature of DRcaps® is that it can not only mask taste and odor but also reduce bad aftertaste without the need of special coatings.
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Are your products FDA-approved?
+While our products are manufactured in FDA-approved facilities in USA, no dietary supplement products on the market have FDA approval, because according to FDA the manufacturer is responsible for making sure their product is safe to use. Here at Earth's Wisdom, all of our products are made in a cGMP and NSF-compliant facilities using the highest quality standards. Our ingredients undergo strict testing to ensure quality and safety.
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Can children take your products?
+Our products are formulated with adults in mind. Therefore, we do not recommend children to consume them.
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Are your products safe?
+Please refer to the safety statement of each formula on the bottle. If you are pregnant and/or have a medical condition please consult your physician before taking our products. All of our products are made in a cGMP and NSF-compliant facilities using the highest quality standards. Rest assured that when investing in Earth's Wisdom you are investing in your personal wellbeing.
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Where can I find the shelf life/expiration date of the product I just bought?
+The shelf life/expiration date of our products is located on the bottom of each bottle.
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I have placed my order. What happens now?
+After placing the order you will receive a confirmation email with a summary of your order. Please allow (2) two business days for order fulfillment and 3-5 days for order delivery. You can also check the status of your order by logging into your account. Should you have any questions or concerns, please reach out to us. We are looking forward to hear from you!
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Where do you ship to?
+Currently we only ship to USA.
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How much is the shipping?
+We currently offer FREE shipping for ALL orders over $25! Shipping fee of $4.95 applies to orders under $25 and under 1lb. Shipping fee of $9.95 applies to orders under $25 and over 1lb in weight. Orders over 5lb in weight incur a charge of $19.95 for shipping.
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Where else can I buy your products?
+Besides our website, our products are currently also available on Amazon for your convenience.
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Do you offer any discounts?
+We do offer discounts every once in a while. Feel free to join our newsletter to stay up to date on current deals and health-related articles.
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What is your return policy?
+When investing in Earth's Wisdom, you invest in your health. Moreover, your investment is protected by our 365-day Satisfaction Guarantee, therefore, if you are less than satisfied with our products please reach out to us and we will either address your concerns and/or issue you a refund.
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What if I have used the whole bottle? Can I still receive a refund?
+The short answer is: Yes. Your purchase is covered through our 365-day Money Back guarantee. Please reach out to us with your problem and if we cannot help you address it we will arrange to issue you a refund.
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Where is Earth's Wisdom headquarters located at?
+Our headquarters is located in Murrieta, CA.
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What is the mission of Earth's Wisdom?
+Our mission is to not only provide our customers with the access to affordable dietary supplements while maintaining highest quality you and your family deserve, but to care for our planet as well. We do so through education covering personal health and the environment as well as taking action, so we could all enjoy ourselves and, at the same time, preserve this beautiful planet for generations to come.
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How can I contact Earth's Wisdom?
+For your convenience, you can reach us in any of the four (4) ways: interactive chat (on the bottom right corner), sending us a message through Contact Us page, email (contact@earths-wisdom.com), and phone (1-844-EWISDOM or 1-844-394-7366). We look forward to hearing from you!
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What are your office hours?
+Please note, Earth's Wisdom team provides customer support by answering emails and calls within 48 hours M-F between 9 am – 5 pm PST.
